A real BPO and collections agent handling a call
BPO

AI that manages more receivables
at a lower cost, without scaling the team.

Operational autonomy. Scalability with no ceiling.

The challenge

Cost per action rises with volume. Effectiveness doesn't.

A real person looking stressed in front of their laptop at the office

The human model has a ceiling

To manage more receivables, you need more people. Cost scales, profitability doesn't.

A real person handling several communication devices at once

Multiple providers, no unified view

Voice, SMS and WhatsApp with different providers. No central traceability, no real control.

A real person in a suit talking on a traditional landline phone

The traditional call doesn't get through

Less than 30% of collections calls achieve effective contact. The rest is cost with no return.

The Aldeamo solution

AI that manages, negotiates and closes agreements. Your team steps in only where it adds real value.

AI Voice

AI Voice Agent

Makes thousands of simultaneous calls, identifies the debtor and offers payment options with no additional cost per hour.

1,700 calls in 5 hours — the same human operation takes 8 days.
WhatsApp

WhatsApp Flows

Automates reminders, confirmations and follow-ups in a personalized way.

80% of cases resolved without an agent.
Voice + WhatsApp + SMS + Reporting

Unified Operation

A single provider, a single dashboard, full traceability of every interaction.

Less fragmentation risk, a stronger SLA toward the end client.
A real BPO and collections agent handling a call
1,700
collections calls handled by AI in 5 hours
AI Voice Agent

1,700 calls in 5 hours — the same human operation takes 8 days.

Makes thousands of simultaneous calls, identifies the debtor and offers payment options with no additional cost per hour.

Trusted by BPOs and collections operators in LATAM

Serlefin ARS Internacional Recover Gestiona Pentafon Spear Contact
Why Aldeamo

Scalability with no ceiling, without scaling headcount.

AI autonomy for up to 70% of volume

AI contacts, negotiates and records. Your team steps in only where its judgment is irreplaceable.

Scalability without hiring

Twice the volume doesn't require twice the people. Cost per action drops as scale grows.

A single provider for all channels

Voice, WhatsApp and SMS in a single operation, with no scattered records.

30 years in LATAM's most demanding markets

Infrastructure proven in banking, telecommunications and collections.

BPO and collections success story — coming soon. We don't yet have the client's authorization to publish figures or testimonials.
Frequently asked questions

We answer your questions

Does the voice agent work in countries with different regulatory frameworks?

Yes. Operation in 12+ countries with local teams; the BPO controls the content, the AI executes the process.

How does it integrate with the current receivables-management system?

Via REST APIs with automatic two-way synchronization.

What happens when the debtor raises an objection the AI can't resolve?

The agent transfers to a human with the full context, with no loss of information.

Do AI-handled actions have the same legal validity as a human-handled one?

Every interaction is recorded with a timestamp and outcome, meeting regional evidence standards.

How do we measure ROI against the current operation?

An upfront benchmark: current vs. projected cost per action and contact rate, using the client's own data.

Smart channels. Powerful results.