Security & Authentication

Confirmation of suspicious transactions and real-time fraud prevention.

A real person validating a purchase with their card and phone

60 s

fraud response time

Finance / Insurance · Post-sale

Anti-fraud

Confirmation of suspicious transactions in under 30 seconds.

The challenge: Your fraud analyst takes minutes or hours to review an alert and call the customer. That window of vulnerability enables the cascade effect: multiple fraudulent purchases before the card is blocked. At the same time, blocking legitimate cards by mistake creates friction and damages the customer experience.

How it works

Detection

Your monitoring system and Aldeamo detect a suspicious transaction.

Trigger

Your system calls the Aldeamo API, specifying the priority channel (Voice or WhatsApp).

Delivery

Aldeamo delivers the alert through the chosen channel, with automatic retry if there's no response.

Response

The customer confirms or rejects the purchase without leaving the conversation or call.

Action

Aldeamo sends the immediate callback: approve the transaction or block the card.

Benefits

Channel by risk and cost

Low-cost notification (WhatsApp/SMS) for low amounts; immediate AI Voice for high risk.

True real-time fraud response

Closes the window of vulnerability: from minutes or hours to under 30 seconds.

Fewer false positives

Your customer validates in a single step; the legitimate card stays active with no friction.

Brand trust

Verified WhatsApp Business API, with the green badge and your logo — zero phishing appearance.

Results

82%

autonomous containment

35%

reduction in fraud losses

60 s

fraud response time (time-to-block)

+250%

likelihood of contact vs. a traditional cold call

Shield every customer transaction without sacrificing their experience.

Let's talk about bringing this solution to your operation