A real telecommunications technician working on network infrastructure
Telecommunications

The platform that retains, sells
and supports millions of customers.

Massive volume. Individual precision. No degradation.

The challenge

Campaigns fail on precision, not on volume.

A real person surprised at seeing too many messages on their phone

Millions of messages aren't millions of relevant messages

Without segmentation, the channel saturates and the customer leaves.

A real person smiling while talking on the phone during a first call

Churn is won or lost in the first few minutes

An outage, an incorrect charge or a mishandled number port decides whether the customer stays.

Several real people working at desks in an open customer-service office

Support cost scales with subscribers

A call center has a ceiling. During demand peaks, automating first contact is the only way out without scaling cost.

The Aldeamo solution

Millions of customers. Each one feels you're speaking to them.

SMS

Mass SMS

Network alerts, top-up confirmations and segment campaigns, with guaranteed delivery where other channels can't reach.

From US$150,000 to US$780,000 in sales per campaign.
WhatsApp

WhatsApp — Retention

AI detects the exact moment of highest churn risk and acts before the customer decides to leave.

70% of support cases handled without a human agent.
AI Voice

Voice — Loyalty

Renewals, upsell and recovery at scale, with the conversation tailored to each subscriber's profile.

Greater coverage in retention and sales, without scaling the sales team.
A real telecommunications technician working on network infrastructure
99.5%
platform availability during demand peaks
Scalability

Architecture for massive concurrency.

Millions of messages in short windows are part of the design, not an edge case.

Trusted by the leading telecommunications operators in LATAM

Claro Tigo Telefónica Digicel C&W Business
Why Aldeamo

Built for the scale of the telco sector.

Architecture for massive concurrency

Millions of messages in short windows are part of the design, not an edge case.

Delivery traceable by destination carrier

Delivered, failed and pending in real time — the reporting you need for your regulatory SLAs.

30 years in LATAM telecommunications

We understand the sector's architecture and pressures from the inside.

Local billing in 12+ countries

Each subsidiary operates with a local contract and currency, without cross-border complexity.

Telecommunications success story — coming soon. We don't yet have the client's authorization to publish figures or testimonials.
Frequently asked questions

We answer your questions

What is the delivery SLA for mass SMS during peaks?

99.5% platform availability, with real-time reporting at minute granularity.

How is regulatory compliance managed by country?

Local teams in 12+ countries know the regulatory frameworks (SIC, OSIPTEL, URSEA, among others).

Can you segment by usage behavior, not just demographics?

Yes. Plan, top-up frequency and data usage build dynamic segments that adjust message and channel.

How does it integrate with the operator's BSS/OSS?

Via REST APIs with documented connectors for the region's main stacks.

Can you manage communications across several countries at once?

Yes. Multi-country campaigns from a single platform, with consolidated reporting at the regional level.

Smart channels. Powerful results.