A real person at a retail and eCommerce point of sale
Retail

Turn purchase intent
into a closed sale.

Personalization at scale. From the first message to repurchase.

The challenge

70% of carts are abandoned. Most of the time it's not the price — it's the silence.

A real person browsing an online store from their phone

Messages that don't arrive at the right moment

A generic message sent late doesn't compete. The sale is won or lost in the minute of decision.

A real person using their laptop while looking away, distracted from the purchase

Abandonment happens in the channel, not just the cart

25% of e-commerce in LATAM already runs on WhatsApp. Without a presence there, the sale doesn't happen.

A real person checking a package with their phone next to order boxes

Post-sale support destroys loyalty

A customer who waits hours doesn't come back. In retail, repurchase is the business.

The Aldeamo solution

From campaign to closed purchase, in a single conversation.

WhatsApp + SMS

Conversion

The right message reaches the right customer at the exact moment, with no manual work.

From US$150,000 to US$780,000 in sales per campaign.
WhatsApp + SMS

Confirmation & Experience

Confirmations and shipping updates in the same channel the customer already uses.

Less drop-off at confirmation; the purchase closes without leaving the conversation.
WhatsApp + Email

Loyalty & Repurchase

AI turns one-time buyers into recurring customers with offers that learn from each user.

280% increase in repurchase.
A real person at a retail and eCommerce point of sale
US$780K
in sales per campaign, from a US$150K baseline
Conversion

From US$150,000 to US$780,000 in sales per campaign.

The right message reaches the right customer at the exact moment, with no manual work.

Trusted by the leading retail and eCommerce brands in LATAM

Why Aldeamo

The speed and personalization retail demands.

Implementation in days, not months

A local technical team at every stage, with no time-zone delays.

Personalization that scales with the catalog

500,000 customers don't need 500,000 different messages — they need the right logic.

Local presence in your market

12 countries, local billing, 24/7 Spanish-language support. At 2 a.m. on Black Friday, there's a team awake in your time zone.

30 years with the most demanding clients

We're not a startup learning on your operation.

Retail and eCommerce success story — coming soon. We don't yet have the client's authorization to publish figures or testimonials.
Frequently asked questions

We answer your questions

How long does it take to launch the first WhatsApp campaign?

Notifications and confirmations, days. AI flows and e-commerce/ERP integration, between 2 and 6 weeks.

How does it integrate with our current e-commerce and CRM?

Via standard REST APIs — Shopify, WooCommerce, Salesforce, HubSpot and the main retail ERPs in LATAM.

How do we keep messages from being perceived as spam?

Segmentation and controlled frequency, with behavior-based suppression rules.

Can you handle peak-season volume?

Yes. Campaigns of millions of messages in hours, with no degradation or additional cost by volume.

What metrics can be measured and how are they reported?

Open, click, conversion, reply and cost per result, in real time from the dashboard.

Smart channels. Powerful results.